ahoyDoc is software for better customer support

Deliver exceptional customer support with ahoyDoc — trusted by companies worldwide.

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Proactive Engagement

Live chat gives your customer a convenient way to ask more in-depth questions about your products and services.

For example, a customer might contact a clothing store via online chat to ask for some advice about style or fashion. Not only does that increase the likelihood of a sale on that day, it also creates a rich rapport which could lead to strong brand loyalty as well as possible new customer referrals. We provide you the software and the staff to service your customer around the clock.

Simple Phone Support

Phone support is still the #1 preferred channel for support – even in the age of text messaging and social media.

As a growing business, acquiring new customers and maintaining existing clients is your number one priority. When a phone call comes into your office, is it being answered? How about after business hours and on vacation or sick days when you or your receptionist are not available?

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Powerful Data at Your Fingertips

Collect, Analyze, and Measure

Take advantage of data-driven reporting tools that make it easy

to measure and improve your customer satisfaction.

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Customer Convenience

Help your customers feel more empowered, valued and disposed to doing business with you.

It’s a simple tool that enables you to keep customers informed, enabling you to proactively contact them rather than having to wait for them to contact you. It’s a cost effective tool which enables you to do more positive communications with customers at reduced costs through channel of choice for your customers.

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Business Productivity

Drive your businesses productivity with a single hub for communication and collaboration.

As today’s consumers move from traditional in-store help, inquiries and purchases to online channels, businesses must consider both their sales and service channel strategy. Self-service FAQ databases and a toll free number were sufficient in the past, but to meet the current demands of consumers, businesses must have an integrated customer support strategy.

EASY INSTALL

Setup and installations takes up to twenty seconds and a few clicks and we will even do it for you

AFFORDABLE

Fully staffed and professional live chat is now affordable for every business or brand

VALUEABLE

Target and generate more revenue for your business

TIMESAVER

Help customer navigate quicker to product and services while building brand loyalty

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PRODUCT PACKAGES

Choose best options that fits your needs

FREE
$0
month
  • Live Operator
  • 10 Chats
  • 5 Scripted FAQ
PREMIUM
$149
month
  • Live Operator
  • Unlimited Chats
  • Unlimited FAQ
  • Lead Request
  • Click 2 Call
  • Promo Manager
  • Multilingual

PRODUCT PACKAGES

Choose best options that fits your needs

Free
$0
month
  • Virtual Receptionist
  • Dedicated Local/ Toll Free Number
  • 10 Talk Minutes
PROFESSIONAL
$149
month
  • Virtual Receptionist
  • Professional Greeting
  • Dedicated Local/ Toll Free Number
  • Unlimited Minutes
  • Call Forwarding To Any Device
  • Promo Manager
  • Multilingual
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JANE BOTTSFORDBottsford's Vein and Laser

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MARCUS BLIFFORDVP Marketing at Footbook

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HELLEN LEEAccountant at Vell Inc.

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